Life at NHS Resolution

Our culture 

We pride ourselves on fostering growth and positivity – a culture where you can thrive in an environment where support and encouragement are always at hand. Our employees have shared that they work in an inspiring environment that fuels creativity and ambition.

Career growth and recognition, through secondments and promotions, will enable you to advance your career with opportunities for achievement and validation.

We are committed to providing a wide range of learning and development opportunities to support your professional growth with the aim of supporting your continuous development and helping you to achieve your professional objectives and excel within NHS Resolution.

Yorkshire Three Peaks Challenge 2023

Staff engagement 

Our Staff Engagement Group promotes staff engagement by providing an additional means through which staff members can raise issues about actions or decisions that affect them and the services they provide. We regularly hold All staff briefings to keep everyone informed and aligned. These sessions, along with our weekly staff newsletter and intranet, are key parts of our commitment to transparency and open communication.

 

Staff networks

We have several staff network communities at NHS Resolution.

  • Diversity Matters: An active forum to promote inclusion and celebrate diversity in a safe and supportive environment.

  • Disability Matters: An active forum to promote the awareness of disability and inclusion in a supportive and non-judgmental environment.

  • The Pride and Progress Network: Offers a range of support to all staff, whether you are part of the LGBTQ+ community or joining the network as an ally.

  • Sustainability Network: Meets to discuss sustainability challenges at NHS Resolution and how we will begin to tackle them! 

  • Social activities and groups: To help you stay connected, both with each other and with the outside world. There are lots of staff-led groups and activities for fun things to do.

 

Staff recognition

The Staff Suggestion scheme is an opportunity for staff to propose ideas or changes to any aspect of NHS Resolution’s activities. We encourage innovative suggestions on improving efficiency, saving time and/ or money, improving work processes, making the organisation more sustainable or facilitating customer care/member satisfaction.

We recognise that a culture of appreciation creates a ripple effect of goodwill, encouraging open communication and mutual respect among colleagues reinforcing our PEER values. Embracing the power of appreciation transforms the workplace into a place where individuals feel valued, supported and motivated, propelling the organisation towards greater achievements and collective success. We have initiatives, such as our Employee of the Month and Employee of the Year schemes, which are designed to foster a culture of appreciation and recognise the contributions of your colleagues at NHS Resolution. 

 

 

I have learnt new things about different festivals and events and had the opportunity to talk about other religions with the group.

Naureen Diversity Matters Group 

 

NHS Resolution supports its staff and supports people to be continually and professionally growing within the organisation.

Lily Claims Manager 

 

Our organisation is a fantastic place to develop your career. Together, we will continue to drive innovation and excellence.

Emmanuel Information Security Analyst

 

I realised how  passionate everyone is about training and developing other members of staff.

Rishi Team Leader

 

My colleagues and I recently won Employee of the Month, which is a scheme that recognises exceptional contributions to the organisation.

Isabelle Policy, Strategy and Communications